Affinity: Pest & Home Services (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services, including when we collect data through Meta platforms like Facebook and Instagram.
By using our services or submitting your information through our lead forms, you agree to the practices outlined in this policy. If you do not agree, please do not use our services or submit your personal information.
1. Information We Collect
We collect the following types of personal information:
• Contact Information: Name, email address, phone number, and address.
• Service Information: Details about your pest control needs or interest in our services.
• Behavioral Information: Data about your interaction with our website and advertisements (e.g., IP address, device information, and cookies).
• Lead Data from Meta Platforms: If you submit a form through Facebook or Instagram, we collect the information you provide, such as name, email, and phone number.
2. How We Use Your Information
We use the personal information we collect to:
• Provide and manage our services, including scheduling pest control visits.
• Respond to inquiries and provide quotes for services.
• Communicate with you regarding services, promotions, or updates.
• Analyze user behavior to improve our website and marketing campaigns.
• Deliver personalized advertisements on Meta platforms based on your interests.
• Comply with legal requirements.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
• Service Providers: With vendors who help us operate our business (e.g., scheduling tools, marketing platforms).
• Meta Platforms: To deliver targeted ads through Facebook and Instagram.
• Legal Requirements: If required by law or to protect our rights.
4. Your Rights
Depending on your location, you may have the following rights:
• Access and Correction: You can request to review and correct your personal data.
• Data Deletion: You can request that we delete your personal data, subject to legal obligations.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and ads at any time.
• California Residents (CCPA): You have the right to know what personal information we collect and to request deletion of your data.
• GDPR Compliance: If you are in the European Union, you have the right to data portability and to lodge a complaint with a supervisory authority.
5. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and deliver targeted ads. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal information as long as necessary to provide our services or as required by law. When no longer needed, we securely delete or anonymize the data.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Affinity: Pest & Home Services
Email: info@affinityhome.us
Phone: 435-757-4540
